Development, Training & Benefits At Haven Holidays.

[michaelgrantcha]

Hello Members !,

Can anyone please provide me with details / information on Development, Training & Benefits working at Haven Holidays ?. Do they have induction training ? if so does the training have a name ?, do they have a customer service programme ? if so does the programme have a name ?, Do they have supervisor development training or programme ?, if so does it have a name ?.

What courses are offered working at Haven Holidays ?, what qualifications can you study for at Haven Holidays ? do they have any discounts on food & drink etc ?.

I look forward to your replies.

Thank You !.

[karentan]

last time i worked for bourne was 2005, so things may have changed but i doubt it!!

when you start you do "creating the magic", depending on what department you work for (i was bars), you'd then get COSHH and basic health and safety. we also got a short park tour. thats the basic induction.
i dont think theres a specific customer service programme, i didnt do one anyway.
they do a management training programme, cant to the life of me remember the name though.
cos of the high turnover of staff on haven parks, they dont really go all out to offer additional training courses. im sure if you did ask/or pay for it yourself you could probably do some form of NVQ or something.
we used to get discounts on the fast food outlets on park, and on holidays for friends/family, but apart from that they're pretty stingy in that sense. no discount on booze i'm afraid!!